Shipping Policy

Orders are generally delivered within 3–7 business days, depending on your location and courier service availability.

Delivery timelines may vary for remote locations, holidays, unforeseen circumstances or during high-demand periods.

Orders are processed after successful order confirmation and payment verification.

Orders are generally dispatched within 1–2 business days. Once your order has been shipped, you will receive the relevant tracking information through the contact details provided during checkout.

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Any free shipping offer will be applicable only as per the terms and conditions mentioned on the website or promotional offer.

Once your order is dispatched, tracking details may be shared with you through SMS, WhatsApp or email.

You can use the tracking information provided to check the current status of your shipment.

While we work to deliver your order within the estimated timeline, occasional delays may occur due to weather conditions, courier issues, public holidays, operational disruptions or other circumstances beyond our control.

If your order is significantly delayed, please contact our support team and we will assist you with the shipment status.

Please make sure that your delivery address, phone number and other details are correct before placing your order.

Robotek will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

If you receive a package that appears damaged, tampered with or opened, please take clear photographs and a video of the package before opening or using the product.

This documentation may be required for verification and exchange-related requests.

Delivery availability and timelines may vary for remote or hard-to-reach locations. Additional delivery time may be required depending on the courier network in your area.